How to Choose the Right SASIKEIBIKE Electric Bike for You?

Choosing an electric bicycle involves considering your needs and budget. Determine your primary use (commuting, leisure, cargo, etc.) and preferred ebike classes.Pay attention to motor power, ebike battery capacity, comfort, and warranty.Cityrang 2.0、A8 Model：Compact city cars are lightweight and easy to park, making them ideal for commuters and students.Cityrang 4.0、C6 Model: For medium-to-long commutes, the real-world range covers daily round trips, cross-district travel, and weekend outings without needing to search for charging stations along the way.E7 Moldel: Lightweight folding design, easy to carry and fold, fits in your car trunk or on the subway.Y7 Model: Outdoor off-road enthusiasts, weekend mountain/forest riding, powerful performance effortlessly conquers steep slopes and bumpy terrain.

Does my SASIKEIBIKE ebike come pre-assembled?

Your ebike will arrive partially assembled. There are just a few pieces to put into place once you take the bike out of the box. For unboxing and setup instructions, please follow the guides on our YouTube Channel

Do I need a special license to ride an ebike?

SASIKEIBIKE ebikes are designed with adherence to US regulations. Please rest assured that riders don't need any special license to ride our bikes. We recommend riders to be 16+ years old.

Can I ride SASIKEIBIKE ebikes on rainy days?

You can ride in light rain and don't have to worry about damage caused by spray from wet roads and raindrops. We don't recommend riding ebikes in heavy rain or overly wet environments. As for the waterproof level, SASIKEIBIKE ebikes meet IPX4 standards; the motor, battery, and display meet IP64 standards.

Can I ride an electric bike if the battery runs out?

If your ebike runs out of battery, you can simply continue riding. The motor on the ebike only assists your pedaling (instead of doing all the work), so you can continue riding as usual without the pedal assist.

Is customer service available 24/7?

For customer service via email(support@sasikeibike.com), it is available 24/7. More than 90% of the emails will be replied to within 24 hours and some emails may be 48 hours. call service open is Mon.-Fri. 6:00-15:00 PST

How do Electric Bikes Work?

Electric bikes work by combining pedal power with electric assistance. When you pedal, the motor activates to provide a boost—known as pedal assist—making it easier to ride uphill or longer distances without exhausting yourself.

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