At Sasikeibike, we value each and every single customer, and customer satisfaction is always our top priority. We are trying our best to speed up the process, making your package arrive as soon as possible. Your patience will be highly appreciated. Thanks for your understanding

COSTS & DESTINATIONS

Currently, we only provide FREE shipping to the lower 48 states in the US(Except HI, AK and PR). And we DO NOT ship to PO BOXES or APO.

SHIPPING TIME

In-stock orders typically ship the next business day, unless otherwise noted on the product page.

For in-stock orders,our handing time is 1-3 business days to provide a tracking number. Once your order ships, we will send a shipping confirmation email to your email address. the carrier is UPS/FedEx/USPS. Your shipment may take 1-3 business days to be scanned by UPS/FedEx/USPS.
Transit time is approximately 3-8 business days.
We cannot provide any additional delivery information or documentation for third-party carriers.Any delivery dates provided by sasikeibike are estimates only. Delays may occur due to weather conditions or peak promotional seasons.

 

For pre-orders/backorders, please refer to the shipping date on the product page.

SHIPPING FROM

US Local warehouses 

SHIPPING CHANGES & Order Cancellation

Before shipping

Order Cancellation: If you cancel your order within 3 hours, no handling fee will be charged. If a customer has ordered the wrong model and wants to place a new order, after the second order is received, no processing fee will be charged for the original order.

Change of Address: No charge fee.

Replacements and exchanges: No charge fee.

After shipping

Order Cancellation: If your order is shipped and cannot be modified, you may reject the package and 10% of the ebike cost will be charged as a cancellation fee.

Change of Address: If you successfully change your address, $30 will be charged as a processing fee. If you fail to change your address, you may refuse the package and 10% of the ebike cost will be charged as a reshipping fee.

Replacements and exchanges: If you successfully exchange the item, $30 will be charged as a processing fee. If you fail to change, you may reject the package and 10% of the ebike cost will be charged as a reshipping fee.

 

ORDER TRACKING

You can track your order and shipping & handling information on your account if you have registered one on sasikeibike.com. If you haven't registered on our site, you can also track your order here with your order number. For more shipping information, send an email to support@sasikeibike.com. We will get back to you in 24 hours.