vefreedom Cityrang 2.0 Battery

They have such excellent customer service!
After an extensive search on Google, I was unable to find the right battery for my bike. I decided to reach out to their support team via email, and they responded within a day. Rather than simply pushing a sale, they first provided detailed troubleshooting guidance to ensure the battery replacement was necessary. Only after confirming that a new battery was required did they send me a direct link to purchase it.